rummy joy

rummy joy App support

Contact
+91 5763098271

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, open the app and enter your registered mobile number. This will send an OTP that you need to verify to complete the login process. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal, then click on "send OTP" to initiate the process. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, submit your valid KYC (Know Your Customer) documents to the customer support team through email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This update should provide a smoother experience.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. The earned money can be withdrawn once it meets this minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI, and relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This variance in processing time is a notable exception to the app's generally efficient operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. Regular game earnings can be withdrawn, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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